Privacy policy

Last Updated: October 9, 2025

Welcome to THEREESHA / الرِّيشَة.
We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our brand in any way.

By using our website or purchasing from THEREESHA / الرِّيشَة, you agree to the practices described in this policy.

1. Who We Are

THEREESHA / الرِّيشَة is a UAE-based fashion brand specializing in custom-made abayas, niqabs, hijabs, and khimars, handmade with premium fabrics by professional tailors. We operate from Ajman, United Arab Emirates, serving customers across the UAE and internationally.

2. Information We Collect

We collect personal information to process your orders, provide customer support, and improve your shopping experience.
This may include:

  • Contact Information: name, phone number, billing and shipping addresses, and email address.

  • Order Information: details about your purchases, returns, exchanges, and preferences.

  • Payment Information: payment method, transaction amount, and confirmation details (processed securely through third-party payment gateways).

  • Communication Information: any messages or inquiries sent to us via email, contact form, or social media.

  • Technical Information: your IP address, device type, browser details, and website usage statistics (via cookies or analytics tools).

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your purchases, deliveries, and support inquiries.

  • Personalize your shopping experience and recommend suitable products.

  • Send updates, promotions, or new collection announcements (if you opt in).

  • Prevent fraudulent or unauthorized transactions.

  • Comply with UAE laws and regulations.

4. Sharing of Information

We do not sell, trade, or rent your personal data.
We may share limited information only with trusted third parties that help us operate our business, such as:

  • Payment service providers (for secure transactions).

  • Delivery and logistics partners (for order shipping).

  • IT and support service providers (for technical maintenance and website security).

All such partners are required to keep your information confidential and use it only for providing the agreed service.

5. Data Security

We implement strong security measures to protect your information from unauthorized access, misuse, or disclosure.
While we take every precaution, no online system is completely secure, and we encourage you to keep your login and order details confidential.

6. Data Retention

We keep your personal information only as long as necessary to:

  • Complete your transactions,

  • Provide support, or

  • Comply with UAE legal and accounting obligations.

7. Your Rights

You have the right to:

  • Access and review the information we hold about you.

  • Request correction of any inaccurate or outdated details.

  • Request deletion of your personal information (where applicable).

  • Unsubscribe from promotional emails at any time.

To exercise your rights, please contact us at info@theresha.com.

8. Cookies

Our website may use cookies to improve your browsing experience.
Cookies help us remember your preferences, store your cart items, and analyze website traffic. You can disable cookies in your browser settings, but some features of the website may not function properly without them.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal data, please contact us to have it deleted.

10. International Orders

If you place an order from outside the UAE, your information may be transferred and processed in countries where our logistics or payment partners operate. By providing your information, you consent to these international transfers in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

📧 info@theresha.com
📍 Ajman, United Arab Emirates